Privacy Policy

Last Updated: January 2025

At Cyn's Play Place, we value and respect the privacy of our visitors and customers. This Privacy Policy outlines the types of information we collect, how we use it, and how we protect it. By accessing or using our website, you agree to the terms outlined in this policy.

1. Information We Collect

We collect two types of information from visitors to our website:

a. Personal Information

When you make a reservation, sign up for our newsletter, or interact with us directly, we may collect personal information such as:

Name
Email address
Phone number
Mailing address
Payment information (when booking services)

b. Non-Personal Information

We may collect non-personal information automatically as you navigate through our website, such as:

IP address
Browser type and version
Device type
Pages visited on our website
Time spent on each page
Referring website

This information is collected using cookies and other tracking technologies.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To Provide Services: To process your bookings, respond to inquiries, and fulfill your requests.
To Improve Our Website: To analyze website performance, diagnose issues, and enhance user experience.
To Communicate: To send promotional content, newsletters, or important updates related to Cyn's Play Place (with your consent).
To Protect Our Rights: To enforce our terms and conditions and prevent illegal activities or violations of our policies.

3. Cookies and Tracking Technologies

Our website uses cookies and other tracking technologies to enhance user experience, analyze website performance, and customize content. You can control cookie settings through your browser settings. However, disabling cookies may affect your ability to use certain features on our website.

4. Data Sharing and Disclosure

We do not sell, rent, or share your personal information with third parties for their marketing purposes. However, we may share your information in the following cases:

Service Providers: We may share your information with trusted third-party service providers who assist in operating our website and business (e.g., payment processors, email service providers).
Legal Requirements: If required by law, we may disclose your information to comply with legal processes, such as subpoenas, court orders, or investigations.

5. Security of Your Information

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, alteration, or disclosure. However, no method of data transmission or storage is 100% secure, and we cannot guarantee the absolute security of your data.

6. Your Rights and Choices

You have the following rights regarding your personal information:

Access and Correction: You may request access to the personal information we hold about you and ask for corrections if it is inaccurate.
Deletion: You may request the deletion of your personal information, subject to legal requirements.
Opt-Out: You can opt out of receiving marketing emails at any time by following the unsubscribe link in the emails or by contacting us directly.

7. Third-Party Links

Our website may contain links to third-party websites. These websites have their own privacy policies, and we are not responsible for their content or practices. We encourage you to review the privacy policies of these third parties before providing any personal information.

8. Children’s Privacy

Cyn's Play Place does not knowingly collect personal information from children under the age of 13. If we discover that we have inadvertently collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Cyn's Play Place
Email: contact@cynsplayplace.com
Phone: (770) 609-5184